Frequently Asked Questions
We follow Blockchain and Coindesk spot rate for both deposits and withdrawals.
Yes you can earn commissions even if you do not have any active deposits in your account.
Yes, deposits from account balance will credit your upline his deserved referral commission. This will also enable our investors to save on processing fees.
Within 24 hours not any longer than 24 hours.
If your inquiry is urgent, we will respond with urgency. If your ticket is an offer, we may not reply. If your ticket is about asking why your withdrawal has been pending for just a few minutes or hours, then we might reply.
The minimum withdrawal amount is $0 or fifty cents while the minimum deposit is at a very low $1.00. However, we ask all investors to please consolidate all withdrawal requests from specific individual processor types to save us time.
You can deposit as much as you want and as many times as you want to as many plans as you wish. There is no limit to the number and amount of deposits you wish to make.
Each plan gives you a different referral commission. If your downline deposits in the 1 day plan, you will earn 1% of his deposit, whether it is from processor or from account balance. The 3 days plan will make you earn 2% referral commission. The 5 days plan will earn you 3% referral commission. The 10 days plan will earn you 4% referral commission. THe 20 days plan will earn you 5% referral commission. And the 30 days plan will earn you 6% referral commission.
We do not support inter-currency exchanges sorry.
You may login to your account and click on Account Settings button to be forwarded to your profile page. The only details in your account that you can update is your password. E-mail address, payment processor account details cannot be modified. If you have not previously entered a payment processor account details in your profile, you may input your details once. This can only be done once. Once you have set these and want to modify them, you will need to contact support for assistance. Be ready to prove ownership of your account before our team can update your account details for you, especially your payment processor account details.
Make sure that he is under your referral link, otherwise you will not get credited any commissions.
Make sure you have the correct password. Make sure your account was not hacked. Make sure you have not violated any of our terms and conditions. If you think that you have not done any violation and you cannot login, please contact support.